ReviewTrackers alternatives for multi-location brands (2026)

If you want more than review monitoring, such as a score for every site and a ranked list of what to fix, consider Akili. If you want one platform that also handles messaging, payments and appointments, consider Birdeye. If listings management is your priority, consider Uberall. Akili is our product; we've aimed to describe each option fairly, with sources.

ReviewTrackers is an established review monitoring platform. It covers 100+ review sources, sends review and feedback requests, drafts AI replies and is well rated by its users (4.7 on Capterra). It's a good fit for many brands. Others want deeper analysis, more data sources or different terms.

Why brands look for a ReviewTrackers alternative

Monitoring vs priorities. ReviewTrackers groups reviews by sentiment and keyword (ReviewTrackers). Some brands want each site scored and the issues ranked by likely effect on revenue.
Reporting. Capterra reviewers mention dashboards that can't be configured, basic analytics and some sources that can't be replied to from inside the platform (Capterra).
Languages. Its help centre says the platform is currently only available in English (ReviewTrackers).
Ownership and hosting. ReviewTrackers became part of InMoment in 2022 (ReviewTrackers), which Press Ganey Forsta announced it was acquiring in 2025 (Business Wire). Data is stored in the United States (ReviewTrackers).

What to look for in an alternative

Every source your customers use, including delivery apps, social comments and your own surveys and support tickets.
A score for every location, rolled up by region and brand.
Priorities ranked by impact, not just a list of keywords.
Action tracking, so each fix has an owner and a measured result.
Support for other languages if you have sites outside English-speaking markets.
Flexible terms and clear pricing.

The best ReviewTrackers alternatives for multi-location brands

1. Akili

Best for: multi-location consumer brands that want to turn reviews into ranked, owned and measured fixes.

Akili analyses reviews from Google, Trustpilot, Tripadvisor, Yelp, Uber Eats, Deliveroo, Facebook, Instagram, the App Store, Reddit and X alongside social comments, surveys and CRM or helpdesk tickets. It scores every site on five measures, benchmarks nearby competitors and ranks each site's issues by likely revenue impact. Fixes are assigned to owners and measured before and after. Reviews in other languages are analysed alongside English, and AI drafts every reply for a person to approve.

Pricing: £1,000 a month for up to 10 locations, £2,900 for up to 50, with unlimited users. Monthly plans have no minimum term.
Hosting: Google Cloud in the UK; EU hosting on Enterprise.
Worth knowing: Akili doesn't offer listings management.

See the full Akili vs ReviewTrackers comparison.

2. Birdeye

Best for: businesses that want reviews, listings, messaging, payments and appointments in one platform.

Birdeye monitors "200+" review sites, sends review requests and uses an AI agent to reply (Birdeye). It adds ticketing, surveys and AI search tracking, and lists over 3,000 integrations.

Pricing: custom quote, assessed per location; typically annual agreements (Birdeye).
Hosting: AWS in the US; its UK page adds the EEA (Birdeye).

3. Uberall

Best for: large estates that need listings kept accurate across many directories.

Uberall manages listings across 150+ directories, store locators and local pages, plus reviews with AI responses in 80+ languages and surveys (Uberall).

Pricing: on request; G2 lists a 25-location minimum.
Hosting: AWS in the EU (Uberall).

ReviewTrackers alternatives compared

	Akili	Birdeye	Uberall
Best for	Understanding and improving every site	All-in-one customer interactions	Listings and local presence
Location scores and priorities	Every site scored; issues ranked by revenue impact	Insights by region, location and theme	Sentiment by location
Your own data	Surveys, CRM and helpdesk tickets, CSV and API	Surveys and other feedback in Insights	Not listed
Other languages	Analysed with English	Translate to English	AI responses in 80+ languages
Measuring fixes	Before-and-after scores and estimated revenue impact	Score trends before and after actions	Not listed
Pricing	Published, from £1,000 a month for up to 10 locations	Custom quote	On request
Contract	Monthly, no minimum term	Typically annual	Three-year standard term
Hosting	UK; EU on Enterprise	US (UK page adds EEA)	EU

Checked on 30 October 2026 from each vendor's public pages, help centres, G2 and Capterra. Features change, so check with each vendor.

How to choose

If your priority is the widest possible list of review sources, ReviewTrackers remains a solid choice. If you want to know what each site should fix and prove the result, shortlist Akili. If you need messaging and payments too, look at Birdeye, and for listings, Uberall. Ask each vendor to demo on your own locations.

Frequently asked questions

What is the best ReviewTrackers alternative?

For multi-location brands that want priorities and proof of impact as well as monitoring, Akili. For an all-in-one platform with messaging and payments, Birdeye. For listings, Uberall.

Is there a ReviewTrackers alternative that supports other languages?

Yes. Akili analyses reviews written in other languages alongside English, and Uberall offers AI responses in 80+ languages.

Is there a ReviewTrackers alternative hosted in the UK?

Yes. Akili is hosted on Google Cloud in the UK, with EU hosting available on Enterprise.

Who owns ReviewTrackers?

InMoment bought ReviewTrackers in 2022, and Press Ganey Forsta announced it was acquiring InMoment in May 2025.

Bobby IdoghoFounder, Akili

Last updated 30 October 2026