Every plan gives your marketing, CX and operations teams one clear view of what customers want, and a ranked list of what to fix first. No per-user fees, so everyone can work from it.
Starter
For brands starting to track what customers say across their locations.
Keep every location consistent. Run audits, training and a shared knowledge hub from the same place you see what customers say, so fixes reach every branch.
Test menus, campaigns and ideas on digital twins of your customers before you spend. Each study is built from your reviews, your surveys and market data.
£300/ month
Starter, Professional or Enterprise*
Want TrueTwin on its own, without the rest of Akili? Talk to us
A location is any branch, store, site or venue your customers can review. If you open new locations during your plan, we add them at renewal, or move you up a plan if you outgrow it.
How can I pay?
Starter and Professional can be paid monthly by Direct Debit or card, or annually upfront with two months free. Enterprise plans are invoiced annually or quarterly, and we can work with your purchase order process.
Do you charge per user?
No. Invite as many people as you need from marketing, CX, operations and your branches. Pricing is based on your estate, not your headcount.
How long is the contract?
Monthly plans have no minimum term, so you can cancel any time and keep access until the end of your current billing month. Annual plans give you two months free and renew each year unless you cancel before your renewal date. Everything's set out in a one-page order form before you start, so there are no surprises.
Can I add Operations or TrueTwin later?
Yes. Add Akili Operations for some or all of your locations, or add TrueTwin, at any point during your plan. They are added to your next bill.
Where is my data stored?
Akili is GDPR compliant and hosted on Google Cloud, in the UK by default. Enterprise customers can choose hosting in the EU.
See Akili on your own brand
Book a demo and we'll show you Akili running on your own reviews, next to your closest competitors. Then we'll help you pick the right plan.