Pricing

Simple pricing that grows with your brand

Every plan gives your marketing, CX and operations teams one clear view of what customers want, and a ranked list of what to fix first. No per-user fees, so everyone can work from it.

Starter

For brands starting to track what customers say across their locations.

{{starterPrice}}/ month£1,000

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Save £2,000 a year
Up to 10 locations
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What's included

  • Brand perception scores for every location
  • Top issues ranked by impact on revenue
  • Up to 4 data sources, such as Google and Trustpilot
  • Region and brand roll-ups across your estate
  • AI-drafted review replies
  • Benchmarks against 3 competitors
  • Monthly insight report
  • Google and Microsoft sign-in, with user roles

Professional

Most popular

For growing estates that want the full picture, branch by branch.

{{proPrice}}/ month£2,900

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Save £5,800 a year
Up to 50 locations
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Everything in Starter, plus

  • Up to 10 data sources, including social and forums
  • Selected CRM and customer service integrations
  • Benchmarks against 10 competitors
  • AI search visibility and industry trends
  • Impact tracking on every action
  • Weekly insight reports and priority support

Enterprise

For large estates that want intelligence and operations in one place.

Custom

Designed around your estate, invoiced annually

Unlimited locations
Talk to us

Everything in Professional, plus

  • Akili Operations included for every location
  • Full ERP, CRM and customer service integrations
  • Unlimited competitors and data sources
  • UK or EU data hosting
  • Dedicated customer success manager
  • Enterprise SSO (SAML) and user provisioning

All prices exclude VAT.

Add-ons

Add what your teams need, when they need it

Akili Operations

Included in Enterprise

Keep every location consistent. Run audits, training and a shared knowledge hub from the same place you see what customers say, so fixes reach every branch.

£40per location / month

Volume pricing from 25 locations

See Operations
  • Branch audits and checklists
  • Training for branch teams
  • Knowledge hub for every location
  • In-store feedback by QR code
  • Branch performance reporting

Akili TrueTwin™

Add to any plan

Test menus, campaigns and ideas on digital twins of your customers before you spend. Each study is built from your reviews, your surveys and market data.

£300/ month

Starter, Professional or Enterprise*

Want TrueTwin on its own, without the rest of Akili? Talk to us

*Subject to our fair use policy.

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Questions

Pricing and billing

Something else on your mind? Email hello@yourakili.com

How do you count locations?

A location is any branch, store, site or venue your customers can review. If you open new locations during your plan, we add them at renewal, or move you up a plan if you outgrow it.

How can I pay?

Starter and Professional can be paid monthly by Direct Debit or card, or annually upfront with two months free. Enterprise plans are invoiced annually or quarterly, and we can work with your purchase order process.

Do you charge per user?

No. Invite as many people as you need from marketing, CX, operations and your branches. Pricing is based on your estate, not your headcount.

How long is the contract?

Monthly plans have no minimum term, so you can cancel any time and keep access until the end of your current billing month. Annual plans give you two months free and renew each year unless you cancel before your renewal date. Everything's set out in a one-page order form before you start, so there are no surprises.

Can I add Operations or TrueTwin later?

Yes. Add Akili Operations for some or all of your locations, or add TrueTwin, at any point during your plan. They are added to your next bill.

Where is my data stored?

Akili is GDPR compliant and hosted on Google Cloud, in the UK by default. Enterprise customers can choose hosting in the EU.

See Akili on your own brand

Book a demo and we'll show you Akili running on your own reviews, next to your closest competitors. Then we'll help you pick the right plan.

Book a demo